PEACE OF MIND
FOR YOUR HOME
24x7 SUPPORT COVERAGE
Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions.
From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily – we have you covered.
Benefits To You
We'll proactively monitor your technology system and troubleshoot potential issues before they arise.
Reactive Monitoring & Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Email, Text and Chat Support
We're available to communicate with you in whichever manner best fits your lifestyle.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
If we can't solve your issue remotely, you'll receive a preferred rate.
ISP Concierge Service
We will handle contacting your service provider when service is needed, schedule appointments, pick up and swap equipment and more.
Pay As You Go
Our No Cost plan is our pay as you go program that doesn't include after hours support. Remote services are $30 per 15 minutes and on-site service is $160 per hour.
MONTHLY SUBSCRIPTION PRICE
What Can We Monitor?
• Whether most of your connected devices are up and running.
• Health of many connected AV devices and light switches (availability may vary depending on manufacturer).
• Internet up/down state and average upload/download speeds.
What Can't We Monitor?
• Quality of audio/video (a connected network media player may show as online but the audio/video may be experiencing issues).
• Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
• Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life, or threats from zombies.